30-Day Returns

Eligible items may be returned within 30 days of delivery.

To start a return, please contact us within 30 days of receiving your order and provide your order number.

Exchanges

We offer exchanges for eligible items.

If you would like to exchange an item, please contact us before sending it back so we can provide the appropriate instructions.

Returns by Mail

Eligible returns are handled by mail.

If a return shipping label is provided for an applicable return, follow the instructions supplied by SteeleLiving.

Return Conditions

Returned items should be in their original condition and include the original packaging when applicable.

For live plants, please contact us before returning the item so we can provide the appropriate instructions based on the condition of the plant.

Damaged or Incorrect Orders

If your order arrives damaged, incorrect, or with another issue, please contact us as soon as possible after delivery.

Please provide:

• Order number
• Clear photos of the item
• Clear photos of the packaging
• Description of the issue

Our team will review the information and provide the appropriate next steps.

Restocking Fees

There are no restocking fees or additional return processing charges.

Refunds

Once an approved return has been received and reviewed, the applicable refund will be processed within 10 days.

Refunds will be issued to the original payment method used for the purchase.

Please note that the time it takes for the refund to appear in your account may vary depending on your bank or payment provider.

How to Request a Return

To request a return or exchange, please contact us with:

• Order number
• Email address used for the order
• Reason for the return
• Photos, when applicable

Contact Us

SteeleLiving

Email: contact@steeleliving.shop

Phone: +17654571017

Business Address:
720 W NORTH ST APT 1
KOKOMO, INDIANA 46901
United States