{"id":34,"date":"2026-10-08T06:49:29","date_gmt":"2026-10-08T06:49:29","guid":{"rendered":"https:\/\/steeleliving.shop\/?page_id=34"},"modified":"2026-10-08T06:49:29","modified_gmt":"2026-10-08T06:49:29","slug":"returns-refunds","status":"publish","type":"page","link":"https:\/\/steeleliving.shop\/returns-refunds\/","title":{"rendered":"Returns & Refunds"},"content":{"rendered":"
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\n CUSTOMER PROTECTION<\/span><\/p>\n

Returns & Refunds<\/h1>\n

At SteeleLiving, we want you to feel confident when shopping with us. If you need to return an eligible item, we’re here to make the process simple and straightforward.<\/p>\n<\/p><\/div>\n

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30-Day Returns<\/h2>\n

Eligible items may be returned within 30 days of delivery.<\/p>\n

To start a return, please contact us within 30 days of receiving your order and provide your order number.<\/p>\n<\/p><\/div>\n

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Exchanges<\/h2>\n

We offer exchanges for eligible items.<\/p>\n

If you would like to exchange an item, please contact us before sending it back so we can provide the appropriate instructions.<\/p>\n<\/p><\/div>\n

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Returns by Mail<\/h2>\n

Eligible returns are handled by mail.<\/p>\n

If a return shipping label is provided for an applicable return, follow the instructions supplied by SteeleLiving.<\/p>\n<\/p><\/div>\n

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Return Conditions<\/h2>\n

Returned items should be in their original condition and include the original packaging when applicable.<\/p>\n

For live plants, please contact us before returning the item so we can provide the appropriate instructions based on the condition of the plant.<\/p>\n<\/p><\/div>\n

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Damaged or Incorrect Orders<\/h2>\n

If your order arrives damaged, incorrect, or with another issue, please contact us as soon as possible after delivery.<\/p>\n

Please provide:<\/p>\n